Notice of Non-Discrimination

Chapters Health System and each of its affiliates comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. Chapters Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Chapters Health provides free:

  • Aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages
  • If you need these services, please contact the appropriate Chapters Health affiliate at the number listed below:
    • LifePath Hospice  813.877.2200 or 1.800.209.2200 Toll-Free
    • Good Shepherd Hospice  863.297.1880 or 1.800.464.3994 Toll-Free
    • HPH Hospice  727.863.7971 or 1.800.486.8784 Toll-Free
    • HPH Home Health  727.817.1804
    • Chapters Health Palliative Care  813.871.8200
    • State TTY  1.800.955.8771 Toll-Free

If you believe that Chapters Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance.

To file a grievance with Chapters Health, please call the Chapters Health Compliance Alert Line at 1.888.749.7343, or contact the Director of Compliance for Chapters Health at:

Chapters Health System, Inc.
12470 Telecom Drive, Suite 300 West
Temple Terrace, Florida 33637

Attn: Director of Compliance
Phone: 813.871.8111, Fax: 813.871.8446 or 1.866.204.8611 (toll-free)

If you need help filing a grievance, please contact the Director of Compliance for assistance.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR), electronically through the OCR Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

OCR Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

“ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you. Click on your language below.” 

ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al:

LifePath Hospice
813.877.2200 or
1.800.209.2200 toll-free

Good Shepherd Hospice
863.297.1880 or
1.800.464.3994 toll-free

HPH Hospice
727.863.7971 or
1.800.486.8784 toll-free

HPH Home Health
727.817.1804 or
1.888.508.5631 toll-free

Chapters Health Palliative Care
813.871.8200

Florida State TTY
1.800.955.8771 toll-free

ATANSYON:  Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele:

LifePath Hospice
813.877.2200 or
1.800.209.2200 toll-free

Good Shepherd Hospice
863.297.1880 or
1.800.464.3994 toll-free

HPH Hospice
727.863.7971 or
1.800.486.8784 toll-free

HPH Home Health
727.817.1804 or
1.888.508.5631 toll-free

Chapters Health Palliative Care
813.871.8200

Florida State TTY
1.800.955.8771 toll-free

 

CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số:

LifePath Hospice
813.877.2200 or
1.800.209.2200 toll-free

Good Shepherd Hospice
863.297.1880 or
1.800.464.3994 toll-free

HPH Hospice
727.863.7971 or
1.800.486.8784 toll-free

HPH Home Health
727.817.1804 or
1.888.508.5631 toll-free

Chapters Health Palliative Care
813.871.8200

Florida State TTY
1.800.955.8771 toll-free

ATENÇÃO:  Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para:

LifePath Hospice
813.877.2200 or
1.800.209.2200 toll-free

Good Shepherd Hospice
863.297.1880 or
1.800.464.3994 toll-free

HPH Hospice
727.863.7971 or
1.800.486.8784 toll-free

HPH Home Health
727.817.1804 or
1.888.508.5631 toll-free

Chapters Health Palliative Care
813.871.8200

Florida State TTY
1.800.955.8771 toll-free

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 :

LifePath Hospice
813.877.2200 or
1.800.209.2200 toll-free

Good Shepherd Hospice
863.297.1880 or
1.800.464.3994 toll-free

HPH Hospice
727.863.7971 or
1.800.486.8784 toll-free

HPH Home Health
727.817.1804 or
1.888.508.5631 toll-free

Chapters Health Palliative Care
813.871.8200

Florida State TTY
1.800.955.8771 toll-free

ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le :

LifePath Hospice
813.877.2200 or
1.800.209.2200 toll-free

Good Shepherd Hospice
863.297.1880 or
1.800.464.3994 toll-free

HPH Hospice
727.863.7971 or
1.800.486.8784 toll-free

HPH Home Health
727.817.1804 or
1.888.508.5631 toll-free

Chapters Health Palliative Care
813.871.8200

Florida State TTY
1.800.955.8771 toll-free

PAUNAWA:  Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa :

LifePath Hospice
813.877.2200 or
1.800.209.2200 toll-free

Good Shepherd Hospice
863.297.1880 or
1.800.464.3994 toll-free

HPH Hospice
727.863.7971 or
1.800.486.8784 toll-free

HPH Home Health
727.817.1804 or
1.888.508.5631 toll-free

Chapters Health Palliative Care
813.871.8200

Florida State TTY
1.800.955.8771 toll-free

 

ВНИМАНИЕ:  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните :

LifePath Hospice
813.877.2200 or
1.800.209.2200 toll-free

Good Shepherd Hospice
863.297.1880 or
1.800.464.3994 toll-free

HPH Hospice
727.863.7971 or
1.800.486.8784 toll-free

HPH Home Health
727.817.1804 or
1.888.508.5631 toll-free

Chapters Health Palliative Care
813.871.8200

Florida State TTY
1.800.955.8771 toll-free

ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم :

LifePath Hospice
813.877.2200 or
1.800.209.2200 toll-free

Good Shepherd Hospice
863.297.1880 or
1.800.464.3994 toll-free

HPH Hospice
727.863.7971 or
1.800.486.8784 toll-free

HPH Home Health
727.817.1804 or
1.888.508.5631 toll-free

Chapters Health Palliative Care
813.871.8200

Florida State TTY
1.800.955.8771 toll-free

ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero:

LifePath Hospice
813.877.2200 or
1.800.209.2200 toll-free

Good Shepherd Hospice
863.297.1880 or
1.800.464.3994 toll-free

HPH Hospice
727.863.7971 or
1.800.486.8784 toll-free

HPH Home Health
727.817.1804 or
1.888.508.5631 toll-free

Chapters Health Palliative Care
813.871.8200

Florida State TTY
1.800.955.8771 toll-free

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.  Rufnummer:

LifePath Hospice
813.877.2200 or
1.800.209.2200 toll-free

Good Shepherd Hospice
863.297.1880 or
1.800.464.3994 toll-free

HPH Hospice
727.863.7971 or
1.800.486.8784 toll-free

HPH Home Health
727.817.1804 or
1.888.508.5631 toll-free

Chapters Health Palliative Care
813.871.8200

Florida State TTY
1.800.955.8771 toll-free

주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.  번으로 전화해 주십시오 :

LifePath Hospice
813.877.2200 or
1.800.209.2200 toll-free

Good Shepherd Hospice
863.297.1880 or
1.800.464.3994 toll-free

HPH Hospice
727.863.7971 or
1.800.486.8784 toll-free

HPH Home Health
727.817.1804 or
1.888.508.5631 toll-free

Chapters Health Palliative Care
813.871.8200

Florida State TTY
1.800.955.8771 toll-free

UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer:

LifePath Hospice
813.877.2200 or
1.800.209.2200 toll-free

Good Shepherd Hospice
863.297.1880 or
1.800.464.3994 toll-free

HPH Hospice
727.863.7971 or
1.800.486.8784 toll-free

HPH Home Health
727.817.1804 or
1.888.508.5631 toll-free

Chapters Health Palliative Care
813.871.8200

Florida State TTY
1.800.955.8771 toll-free

સુચના: જો તમે ગુજરાતી બોલતા હોતો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો :

LifePath Hospice
813.877.2200 or
1.800.209.2200 toll-free

Good Shepherd Hospice
863.297.1880 or
1.800.464.3994 toll-free

HPH Hospice
727.863.7971 or
1.800.486.8784 toll-free

HPH Home Health
727.817.1804 or
1.888.508.5631 toll-free

Chapters Health Palliative Care
813.871.8200

Florida State TTY
1.800.955.8771 toll-free

เรียน:  ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี  โทร :

LifePath Hospice
813.877.2200 or
1.800.209.2200 toll-free

Good Shepherd Hospice
863.297.1880 or
1.800.464.3994 toll-free

HPH Hospice
727.863.7971 or
1.800.486.8784 toll-free

HPH Home Health
727.817.1804 or
1.888.508.5631 toll-free

Chapters Health Palliative Care
813.871.8200

Florida State TTY
1.800.955.8771 toll-free

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